TERMS AND CONDITIONS

A-List Advantage Group Terms & Conditions

Effective Date: May 5, 2025
Last Updated: May 5, 2025

1. Introduction

These Terms & Conditions (“Terms”) govern your use of services provided by A-List Advantage Group Inc. (“we,” “us,” or “A-List Advantage”). By engaging our Services or accessing our website at www.alistadvantage.com, you agree to be bound by these Terms.

2. Definitions

Client, you, your: the individual or entity contracting with A-List Advantage.

Services: one-on-one coaching sessions, group workshops, intensives, digital courses, membership Programs (“Shifts”), and other consulting or educational products we offer.

Program: any coaching engagement requiring a minimum monthly commitment as outlined in your Proposal or Order Form.

Agreement: the contract formed when you accept these Terms and any associated Proposal or Service Agreement.

3. Scope of Services

We deliver personalized leadership and business-strategy coaching through:

1:1 Coaching Sessions

Group Coaching & Workshops

Intensives (in-person or virtual)

Digital Courses & Downloads

Membership Programs & Monthly-Commitment Programs (Flexible “Shifts” model)

Durations and commitments are defined in your Proposal or Order Form.

4. Payment Terms

Pre-Payment Required: All invoices must be paid in full before any Services are rendered.

Agreements & Verification: Prior to kickoff, clients must sign a Service Agreement confirming the prices outlined and provide a photo ID plus a copy of the card on file.

Payment Methods: Credit cards, ACH/wire transfers, and PayPal.

4.1 Late Payments (Monthly-Commitment Programs)

Late Fee: $50/week for each week a payment is late.

Removal for Non-Payment: After 30 days of non-payment, you will be removed from the Program and must pay the full remaining balance before returning.

Liability: You remain responsible for all contracted fees even if you do not attend.

4.2 Other Late Payments

Overdue invoices for one-off Services incur interest at 1.5% per month (18% APR).

5. No Refunds & Missed Appointments

No Refunds: All service fees are non-refundable.

Missed Sessions: Credits expire 90 days from the original session date and may be applied toward future Services.

6. Program Cancellation

To cancel a monthly-commitment Program:

Provide 30 days’ written notice before your next billing date.

Pay a $250 cancellation fee.

7. Force Majeure

Neither party is liable for delays or failures due to causes beyond its reasonable control (e.g., acts of God, government orders, labor disputes, internet outages).

Rescheduling: Missed Services under such circumstances shall be rescheduled without penalty.

Proof Requirement: The party invoking this clause must provide reasonable written evidence of the force majeure event upon request.

8. Provider-Initiated Termination

We may terminate or suspend Services immediately, without refund or credit, if the Client engages in harassing, fraudulent, or illegal conduct, or otherwise materially breaches these Terms.

9. Indemnification

Client agrees to indemnify, defend, and hold harmless A-List Advantage, its officers, employees, affiliates, partners, and agents from any claims or expenses (including attorneys’ fees) arising from Client’s use of the Services or breach of these Terms.

10. Intellectual Property

All materials provided remain our sole property. You receive a limited, non-exclusive license for personal or internal use only. Unauthorized reproduction is prohibited.

11. Confidentiality

Each party shall keep confidential information strictly confidential and not disclose it without prior written consent, except as required by law.

12. Client Representations & Warranties

Client represents they have authority to enter this Agreement, will comply with laws, and possess the necessary technology to participate.

13. Auto-Renewal & Billing Transparency (Memberships)

Memberships auto-renew unless cancelled in writing at least 14 days before renewal. Renewal reminders will be emailed 30 days in advance.

14. Assignment & Subcontracting

We may assign or subcontract Services without Client consent. Client may not assign rights without our prior written approval.

15. Notice Procedures

We will notify you of material changes 30 days in advance by email and by posting on our website. Continued use constitutes acceptance.

16. Privacy & Data Security Reference

Our Privacy Policy (https://alistadvantage.com/privacy-policy) explains how we collect and use data. By using our Services, you consent to those practices.

17. Disclaimers & Limitation of Liability

No Guarantees: We make no promises about outcomes; results vary by individual effort and circumstances.

Client Responsibility: All decisions made based on our Services are your sole responsibility; you agree not to hold us or our partners liable.

Waiver of Claims: You waive any right to sue A-List Advantage, its affiliates, partners, staff, or contractors related to the Services.

Liability Cap: Our total liability shall not exceed the total fees you have paid under this Agreement.

18. Independent Contractor Status

We are engaged as independent contractors. Nothing in this Agreement creates a partnership, joint venture, employer–employee, or agency relationship.

19. Testimonials & Marketing Release

Client grants us the right to use Client’s name, logo, and anonymized results for marketing purposes, subject to Client’s prior written approval.

20. Sales Tax & Currency

All fees are exclusive of any sales, use, or other taxes, which Client shall be responsible for. Invoices are denominated in U.S. Dollars.

21. Data Retention & Deletion

We will retain Client’s data for no longer than one year after the end of Services, unless required by law. Client may request secure deletion at any time.

22. Non-Solicitation

During the term and for 12 months thereafter, Client shall not solicit for hire any of our employees, contractors, or fellow Clients.

23. Dispute Resolution & Arbitration

Any dispute shall first be submitted to non-binding mediation. If unresolved, it will be finally settled by binding arbitration under the American Arbitration Association rules in Tennessee.

24. Amendments to Services or Fees

We reserve the right to modify Services or adjust fees upon 30 days’ written notice. Existing Agreements continue under original terms unless both parties agree in writing.

25. Third-Party Tools & Platforms

We may deliver Services via third-party platforms (e.g., Zoom, Kajabi). We are not responsible for availability, outages, or changes to those services.

26. Security & Compliance

We maintain administrative, technical, and physical safeguards to protect Client data. To the extent applicable, we comply with GDPR and CCPA requirements.

27. Entire Agreement, Severability & Waiver

These Terms and any signed Service Agreement constitute the entire agreement. If a provision is invalid, the remainder stays in effect. No failure to enforce any right is a waiver of future enforcement.

28. Governing Law & Venue

These Terms are governed by Tennessee law. Disputes will be resolved in the state or federal courts in Rutherford County, Tennessee.

29. Contact Information

A-List Advantage Group Inc.
8735 Dunwoody Place #6303
Atlanta, GA 30350, USA
Email: support@alistadvantage.com
Phone: 423-249-9924